I’ve stayed in a lot of 5* hotels and wasn’t expecting this hotel to be amazing as I wasn’t that knowledgable about Sofitel but this hotel actually was one of the nicest hotels I’ve stayed in Europe, the rooms were amazing, staff were so attentive and helpful. The grounds were lovely, and the mix of the old building with modern fit out was perfect!
Pierre
marzo de 2025
Our superior room w/canal view was excellent. Very spacious and good view. Well laid out and comfortable. The breakfast was excellent with so many choices and staff was polite. The location was good. I liked that it wasn't in the touristy part of the city. We walked everywhere
Stephanie
noviembre de 2023
Fabulous hotel with charming, friendly and very helpful staff; great restaurant at Bridges and good choice of breakfast options; great location that is both central and yet peaceful. Nice decor and art works. we did not use the spa, but it looked good
Spyro
septiembre de 2024
The welcome at the check-in was very good. They remembered that I said I like whiskey during the check-in, and next day they left a note in my room said they could arrange a whiskey tasting for me at the bar. It was very thoughtful. Presentation and variety at breakfast was very good. We chose the hot items from the menu and they served them to our table. We took the cold from the open buffet ourselves. We had lunch at the Oriole restaurant. Presentation and taste were very good. Room cleaning was fine, we did not feel uneasy. The location is very central, we walked easly to most places.
Caner
diciembre de 2022
Rooms were immaculately cleaned everyday. Staff were always friendly and ready to help. We loved the pool, jets, sauna, and steam room that were all available to use.
Lisa
abril de 2024
Beautiful building and, in the main, friendly staff. Great breakfast. Dogs allowed for €50 per night, and are allowed to stay in the room unattended (with a notice on the door).
Joanne
agosto de 2022
This proved to be an excellent choice for a short holiday treat. The large room overlooking the canal was perfect and the bed super comfortable. Some days it was difficult to get out of bed ! The central location was ideal, being within walking distance of many attractions and not too noisy. The staff were always attentive and helpful and couldn’t do enough to assist. The attention to detail in everything was very noticeable. One specially appreciated gesture was arriving back after a celebratory birthday meal to find some chocolate truffles on a plate with ‘Happy Birthday’ written on the plate in icing.
David
diciembre de 2023
The facility, room and staff were amazing. We rented a connected family room, and our kids loved everything. Every staff member was very nice and met all of our expectations.
Todd
abril de 2024
Excellent location Beautiful Interior and exterior Comfortable bed Immaculate cleanliness everywhere “Out of this world” breakfast Fine dining experience Variety of dining options Room service Friendly and very accommodating stuff Great Gym facilities Swimming pool Sauna and steam room Discount available if a member of Accor live limitless programme
Larissa
abril de 2024
The staff was excellent, every single one of them and very professional. It was obvious that they wanted to make your stay enjoyable. In particular, Patricia, the young woman who gave us a tour of the hotel (it has a history and the tour shouldn't be missed) was most informative and friendly. The rooms were comfortable and very clean. We had a Queen room with a canal view. Breakfast was amazing, everything you could possibly want along with amazing service. Location was also very good. We could walk to the museums, shops, restaurants and the city center.
Gary
mayo de 2023